On October 7, Relay Health is changing their URL for claims submission. If you are experiencing issues please download the .bat file at the top of the downloads page and apply to any machine submitting claims.

Getting Started

Help Center FAQs
OVERVIEW How do I gain access to the Help Center? Click "Sign In" in the top right of the screen, or go to https://help.frameworkltc.com/supp...
Mon, 14 Nov, 2022 at 2:05 PM
Release Resources are Heading to the Help Center
To streamline your product documentation and application download experience, we are migrating our content from the Customer Engagement Zone (CEZ) to the H...
Thu, 19 Aug, 2021 at 2:46 PM
Submitting a New Ticket
Once logged in, users can submit support tickets directly from the portal. On the navigation bar, click “New Support Ticket.” The new ticket form will d...
Tue, 4 Aug, 2020 at 10:49 AM
Viewing Open and Resolved Tickets
The Help Center "Tickets" sections helps users keep track of their current and previous support tickets. On the navigation bar, click on Tickets...
Tue, 4 Aug, 2020 at 10:51 AM